cancel
Showing results for 
Search instead for 
Did you mean: 

Movie 'Resumes'

frank.ploof.7
Honored Guest

I'm brand new to using VR.  I was attracted to it as I wanted to watch a documentary: We Live here.

My grandson has a yr old Oculus unit which I fiddled with until I found and loaded movie and started to watch but it stopped after a few minutes and it would offer a resume button but wouldn't, so I'd have to restart and it would, but do the same thing!!

Hope you can help as VR is awesome and I really want to watch whole movie....Tx, frank

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there! We understand how annoying an interrupted movie can be, especially when you were just getting to the good part! Let's try giving the headset a reboot and see if that does the trick. 

 

To reboot your Quest 2:

 

  1. With your headset on, hold the power button on the right side of your headset down until you're prompted with a shut-down screen.
  2. Select Restart to reboot your Quest 2 or Quest.
  3.  

If those steps don't help, please submit a support ticket with us here: https://ocul.us/3oEsSk3 and we'd be happy to look into this further!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!