10-17-2021 11:40 AM
So recently, my oculus quest 2 controllers battery has died. I replaced the battery three times, the last one being brand new, it did not connect after. When I started up my oculus, both controllers did not connect. I kept trying to connect and search for articles, non helped. If you know how to fix this issue pls tell me how to, I just wnna play some Rec Room and Vr Chat 😞
10-17-2021 04:31 PM
Hey there, thanks for reaching out. We see you are having issues with your Quest 2 controllers no longer connecting to your device. Before we move into advanced troubleshooting steps for your issue, we have some questions that will further help us identify the issue.
To unpair a controller:
If you are able to unpair the controllers, try re-pairing them using the same way.
You can also try rebooting your device, this can be done by holding the power button for 30 seconds until you are asked to reboot the device.
Please let us know if any of these steps work in pairing your controllers back to your device.