12-17-2021 01:30 PM
Hi all,
Since today my guardian app is not working anymore. When I boot up my quest 2 I need to define my play area, but when confirmed the camera's turn on and need to define it again. I have rebooted several times but keeps on happening. I noticed there was an update yesterday???
12-18-2021 10:13 AM
Hello, thanks for reaching out! We understand your guardian app is crashing during setup. The Guardian is an essential part in making sure you and those around you stay safe during your time in the metaverse. Let's get your guardian functioning as it should!
We have some questions we'd like to ask to get a better idea on how this issue is affecting you:
Once we receive the above, we'll be able to better assist you. Thanks! 🙂