09-06-2021 01:13 PM
For some reason I had to reboot my system and I had population one on there that my son had bought and when I rebooted it it was gone and his account was gone too and that's what the game was on so I lost the game
09-06-2021 01:14 PM
The game system for a while had mine and my son's account on there when I rebooted it my son's account was gone and population one was gone we paid $29.99 for it I don't want my money back I want the game back
09-06-2021 01:47 PM
Hello, so sorry you lost your games after rebooting your device. We'd love nothing more than to get this matter resolved. Using the same Oculus account, you'll just need to re-download all your purchased games again. It wont cost anything because you already purchased it.
Let us know if this works. 🙂