10-09-2021 12:22 AM
Hi, I have received the rubber cover that is supposed to be better than the original face covering but to be honest its worst. After 20 minutes or so my forehead starts to sweat and if I continue to play it cause an irritation. My son also has the same issue with his forehead sweating.
Come on Oculus don't offer a cheap fix that doesn't work.
Is anyone else having this issue?
10-31-2021 10:25 AM
Hey Si1verback, we understand you're experiencing irritation when using the new silicone cover, and this is definitely not what we want. With the silicone cover, we do understand it can increase sweating, but if you're experiencing irritation from the new cover, we want you to know we take health and safety very seriously.
Could you email us with the details of what's going on? We want to take a look into this with you, and see how we can resolve this together! https://ocul.us/ContactSupport