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Oculus Link Freezing

EelPasteTM
Explorer
So I got my oculus quest a few weeks ago and it was working fine up until about a week ago. Now it has started to freeze while playing games with oculus link and, as of today, even freeze while navigating the oculus home. It will essentially freeze on a still image of whatever I was looking at and everything else is just black void. On my computer screen, everything is still running normally. None of the buttons do anything and the only way I can get it working again is to reboot the headset. I thought it might be the games I was playing but now I can't even launch games because it freezes before I can do anything.

My computer is an: ASUS - ROG GU502GV 15.6" Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 2060 - 1TB SSD + Optane

Any help would be greatly appreciated, I'd very much so like to get the headset working. As a side note, I'm not extremely tech savvy, so there could be simple fixes that I don't know to or how to try. 


9 REPLIES 9

Anonymous
Not applicable
This is similar to my problem and i think it could be my cheap USB cable from aliexpress.
What type of USB cable you use?

EelPasteTM
Explorer
I'm using an Anker USB Type C Cable and a Cable Creations Active USB Extension cable. I was already not happy with how loosely the extension is connected to the cable itself, but with this issue, I decided I'd order a 10 foot Party Cable since they seem to be pretty well recommended. If that doesn't work, maybe the official cable?

EelPasteTM
Explorer
And now my headset seems to have factory reset itself and I have no idea how

Eastcoast78
Protege
The Oculus "link" is still beta so im not surprised. I have a hard enough time trying to get a stable connection. Thats after i manage to get it connected lol

h.r.gargi
Rising Star
The same happens without the extender? 
Meta Facebook Community Accelerator 2022 winner
Facebook Community Partner
Founder of the Meta Quest VR Familie - The largest German Facebook Group for VR and Metaverse
https://www.facebook.com/groups/oculusvrgermany/

Anonymous
Not applicable
For me happens without any extender only 3 meters of USB A 3.0v to Type C connections.
My topic is here.

EelPasteTM
Explorer
So I tried using link without the extension cable and it seems to have fixed the issue, though I haven't really been able to do extensive testing yet because I can't do much with a 3 foot cable. I have a 3 meter partylink cable arriving on Monday that should give me a bit more room to move and test. In terms of the "factory reset" I mentioned in my previous comment, it appears it wasn't a factory reset but rather a very strange bug that deleted my account from the device, forced me to play the intro game again, and wouldn't let me access anything but the settings, so I ended up having to do a factory reset to get the headset working again. Weird shit

Nativpain
Explorer
I do have the exact same behavior!
Unable to play any game currently... 

My official Oculus link cable is plugged straight into my RTX 2080.

Hope there will be a fix soon. Waited so long for the official cable and now I am unable to play games 😞
Former owner of: Oculus Rift, Oculus Quest, now Meta Quest 3.

NicestNightmare
Honored Guest
same my oculu link just freezes and it just keeps happening and I have the party link cable which a lot of people said was good.