12-12-2019 11:01 PM
12-21-2019 11:11 AM
12-22-2019 12:18 AM
Drachenherz said:
tscherno-bill said:
Hey @eduwp90,
I figured out how to get it working again.
1. unplug your quest
2. go to devices -> and then CLick on "Quest & Touch" (shouldn't be connected!!)
3. You are now able to change audio settings. change audio from "Quest Headset" to "Use Windows Settings"
4. Check that your standard Output Device (like speakers) is active in Windows.
5. Plug in your Quest
6. You should still have the Red Warning messages
7. Start Your Quest and enjoy the sound!
It's working! The red alert messages are still there, but its working. At least for me... Let me know if that helped you, too!
Has anybody tried this yet and can confirm it‘s working?
01-20-2020 04:45 AM
02-04-2020 03:36 AM
tscherno-bill said:
Hey @eduwp90,
I figured out how to get it working again.
1. unplug your quest
2. go to devices -> and then CLick on "Quest & Touch" (shouldn't be connected!!)
3. You are now able to change audio settings. change audio from "Quest Headset" to "Use Windows Settings"
4. Check that your standard Output Device (like speakers) is active in Windows.
5. Plug in your Quest
6. You should still have the Red Warning messages
7. Start Your Quest and enjoy the sound!
It's working! The red alert messages are still there, but its working. At least for me... Let me know if that helped you, too!
02-04-2020 03:57 AM
Make sure that your BIOS is updated to the latest version. Also in the BIOS itself, check the USB settings and confirm that Legacy Mode, Turbo Mode, and UASP Mode are disabled if they are present. If you need help with doing that, then please contact the manufacturer of your motherboard for further assistance.
If you still have problems at this point, then I would ask that you perform what is known as a clean boot which will turn everything off except for the Oculus services. This will let us know if anything else running on your computer is causing interference. To set up the clean boot, please do the following steps:
Some programs may not function normally at this point but it does shut most things down for testing purposes.
Go ahead and please test the Quest at this time.
Once you have finished testing that, you can then reset things back to normal by following these steps:
If you are still having issues then run the Windows diagnostics check which will find and repair a number of issues. The steps to run those are as follows:
Windows System File Checker:
Check Disk:
MemTest
04-05-2020 09:11 AM
09-20-2020 12:11 PM
portal2turret said:
So I've been using Oculus Link a lot lately, and it's been working fine. My headset recently updated to the new hand-tracking version, and now Oculus Link has stopped working. My Oculus PC software is showing that my Quest is connected, and when I plug in my Quest, I'm prompted to enable Oculus Link. When I click "enable," the headset goes blank for a few seconds, then returns to the Quest home. The same thing happens if I try enabling it from the Quest settings. Here's what I've tried so far:
Restarting the headset and PC
Updating Oculus PC software (no updates available, and I made sure the public test channel is disabled)
Updating Quest software (no updates available)
Removing the Quest from the PC software and re-adding it
Running the Oculus PC repair tool from the installer (essentially totally reinstalling the PC software)
Again, Link was working great until this update hit on the Quest. Anyone else experiencing this or have a solution?
Thanks!