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Oculus Link no longer recognizing USB 3.0 as 3.0 after latest Update

Anonymous
Not applicable
After the latest Oculus software update, the Oculus Dashboard is telling me to connect my Quest 2 via link to 3.0, even though it's connected to a 3.0 connection.  I tried every 3.0 connection on my PC and none of them are recognized as 3.0 by Oculus.  Anyone else have this issue?  I've restarted the PC several times, updated drivers, blah blah blah....nada.
5 REPLIES 5

Lost_A_Life_Gam
Level 2
I have been having this problem as well except i have my link plugged into a usb 2 adapter as i dont have usb 3.

Bento9247
Level 2
I had this  problem, restart your devices, if that does not work, reset it.

Howie_Doodat
Level 8


I have been having this problem as well except i have my link plugged into a usb 2 adapter as i dont have usb 3.


Unfortunately, I have a feeling that is unavoidable in this instance. Any time you use adaptors, you are stuck with the weakest link. 

Anonymous
Not applicable
I have the exact same issue. Was all green usb 3 for all devices --after update rift is 2.0

MetaQuestSupport
Community Manager
Community Manager
Hi there, we'll be happy to help you out! Please click here to submit a ticket, and include your Oculus Diagnostics Logs for our review. We'll be in touch with you to provide the next steps soon. Thanks!