10-20-2021 01:59 PM
It shows the headset and controllers, has saved the school wifi, but it still shows a lock on it won't connect. I also is asking for
10-20-2021 02:21 PM
Hey there, Kentga67! Thank you for contacting Oculus Support. I see you are having some issues connecting to your WiFi. It seems as though, since you are connected to a school WiFi, that Oculus and/or Facebook are blocked on the server. This is usual with most school and business WiFi's since it is a social brand! We would recommend you reach out to your IT Team to ensure that they aren't blacklisted or otherwise blocked.
10-20-2021 02:43 PM - edited 10-20-2021 03:05 PM
Hi,
I can use facebook from my school computer and I was able to install the Oculus app on my computer also. But I just sent a email to my tech support to check on it. Trying to setup a Rift too but waiting for new batteries for the handset - but it did recognize FB on that computer also. Hopefully we will get the Rift to work tomorrow
10-20-2021 04:47 PM
Hello! Yes, it seems like its a system-wide block for the sites, and your computer is excluded for some reason. Please let us know if you have any complications after the conversation with your IT Team!