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Oculus Quest 2 set up not working / black screen

GhostyTree23
Honored Guest

I had turned on my oculus whilst in the car one time to check the battery and it immediately started to update. I just put the headset down, let it try to finish or something, then check once I was home and it had Wi-Fi. I turned it and now the only thing I see is black, but the screen is still on. Also, the tracking still works and it shows my guardian when I walk to it or put my controllers out of it. The weird part is that when it stick my head out of the boundary, I can see again. The power off and restart menu works completely fine as well, it's only when I'm in the guardian trying to set it up. Any ideas on how to fix it?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello @GhostyTree23! If you haven't already, please open a support ticket with us here and we will be happy to assist you with this issue. Thanks!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I’m having same issue, from the looks of it this is a massive issue affecting many people on here and on Reddit, don’t factory reset as you will lose your game saves, hopefully there is a fix for it soon