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Oculus button not working

H7TRAPPY
Explorer

When trying to quit a game I press the oculus button on the right controller but it doesn’t work and I then get stuck in the game. Please help

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there,

 

We see that you are experiencing an issue with your Oculus device controller or game not responding when trying to quit a game, and this is resulting in getting stuck in-game. We will do our best to get you back in-action!

 

Can you please refer to the following questions and troubleshooting below for more information on this issue?

  • Does the controller button work when outside of the game that you are having this issue with?
    • If you believe this is a controller-related issue with the button not working, please make sure that you have new batteries in the controller, and also try un-pairing and re-pairing the controller or controllers.
  • Does the controller button work, but the game freezes when you try to quit?
    • If you believe this to be a game-related issue, and you are unable to close the application, try restarting your Oculus device by holding down the power button for 10 seconds. You can also try uninstalling and reinstalling the game if the issue is specific to this one game.

If these troubleshooting steps do not resolve your issue or if you need anything, please feel free to reach back out to us here or by sending us a private message. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Spyder17
Expert Protege

Make sure that you are quickly pressing and releasing the button.  A long hold re-centers the HUD.