cancel
Showing results for 
Search instead for 
Did you mean: 

Oculus/facebook account merge problems

Hazerprime88
Honored Guest
I followed the instructions on how to merge my Oculus and Facebook accounts under threat of diminished functionality for my Oculus Quest.  Now when I try to sign in I get the following error message:

Sorry, something went wrong.  Please try again later.

I am left with a blank screen, no home, no apps, no functionality, just an empty domed room with a floating blank gray square. I have been trying for 72 hours with no success, no response from Oculus support either after opening a ticket.  Prior to the account merge, everything worked fine.
1 REPLY 1

PITTCANNA
Visionary
Try from a computer web browser.  Then log out and login to the mobile app.