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Oculus quest not charging properly

Anonymous
Not applicable
When I got my oculus quest it was charging fine, it seemed a little slow but not sure if that was normal. A couple of days later it started taking so long to charge, I would leave it charged for hours and it would only go up 1 or 2 percent. The orange light is on and it says that it’s charging but it doesn’t seem to above 30 percent or so.
3 REPLIES 3

slowhand422
Honored Guest
I am also having this issue. I am trying to isolate when it slow charges vs normal charge.  I've had better luck charging it on standby mode vs it being fully powered off.

Umpa_PC
Rising Star
Guys this is one for support, you might have a bad battery or BMS.
Oculus Rift S - Oculus Quest 128GB
MSI trident 3 7RB-200UK Intel Core i5-7400 3 Ghz x2
MSI GTX 1050 Ti (4GB) & MSI Aero GTX 1060 OC (6GB) & MSI Aero GTX 1070 OC 8GB
16 GB RAM x2, 1TB HDD x2, 1TB SSD x2
Windows 10 Home Edition Version 10.0.18363 Build 18363, Oculus version 17, Quest Version 17
Fan Cooling by Zotac FireStorm - AfterBurner cause me problems.

rockyshare
Honored Guest
My new Quest does not charge from battery dead.