08-07-2021 03:24 AM
I have been able to use pcvr for ages now with no problems, it only happened today that when I plugged in my headset to play i get stuck in a black loading screen that wont end no matter how long I stay, I have already made sure I have updated all software for pc and my headset and yet it wont work, My PC is definately strong enough to run pcvr too
08-07-2021 01:23 PM - edited 08-07-2021 02:00 PM
+1 Exactly the same issue
Notes:
It feels like a driver issue. Possibly the OpenXR runtime? I've no idea.
08-07-2021 05:32 PM
08-07-2021 10:52 PM
Hi there, thanks for taking the time to troubleshoot this matter on your end. We'd be more than happy to continue working on this with you, please click here to submit a ticket and include your Oculus Diagnostics Logs. Please also ensure you include all steps you've completed as well, up to and including the re-installation of Windows. Thanks!
08-08-2021 01:58 PM
My Airlink suddenly stopped working when my desktop client updated to v32 and my headset was still on v30. disabling the public test channel (Beta) option rolled the desktop app back to a version where Airlink worked with the v30 headset firmware. Once I'd forced my headset to update to v31, I was able to re-enable PTC on the desktop app again.