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Power problem

mdavison
Level 2

Whenever I charge it it tuns on itself uses the charge and turns off. It is in a loop now of just using charge and not been able to use. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi @mdavison, If you haven't already, please open a support ticket with us here and we will be happy to assist you. Thanks!

PITTCANNA
Level 13

Are you powering off completly or just putting the headset on stand by.

 

Stand by = tapping the power the button

Powering off = hold until you see the shut down screen then selection shut down.

 

If your putting the unit on standby and charging it can cause a loop if its doing something in the background.

 

If i am charging i will do a complte a power off.