11-07-2021 04:01 AM
All time appears this message with I'm trying buy a Game
11-07-2021 05:33 AM
Same problem here, but different language and region.
Oculus store has problems with some credit cards. Tried multiple credit cards and none of them work with Oculus.
Paypal works so use Paypal if possible.
I have ticket going on with Oculus support and they have admitted that the problem is in the Oculus side, not the credit cards.
11-07-2021 12:15 PM
Hey there 21Blanca, thanks for reaching out. We see you are having issues with purchasing games on your Quest 2. We have seen an influx of users discussing the problem and Oculus is actively working on a fix. Oculus does not have any information at the moment to share about when this issue will be resolved, but we will be sure to let the community know when a fix is found.
In the case that your problem is not related to the issue, we recommend trying these troubleshooting steps:
Website Troubleshooting:
Oculus App Troubleshooting
If these steps do not help fix the issue, we recommend sending us a PM here on the forums. Please click here https://ocul.us/OculusCommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.
11-08-2021 12:24 PM
Hey there, we're just checking in to see if your issue was resolved or if you are still having issues with purchasing digital content on the Oculus Store. If more troubleshooting assistance is required or if you have any other questions, don't hesitate to reach back out for further help.