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Quest 2 Elite Strap Battery charging slow

Grenvil
Honored Guest

I've just received the Elite Strap with Battery for the Quest 2 a couple of days ago and I noticed that it charges extremely slow compared to the headset. It takes about 7 hours to get a full charge (while having the headset already charged at 100%). I am using the stock charger and cable from my Quest 2.

Is this normal or is the battery faulty?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi, can you please contact us here and we will gladly help you in resolving the issue.

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