07-20-2021 05:34 PM
I've just received the Elite Strap with Battery for the Quest 2 a couple of days ago and I noticed that it charges extremely slow compared to the headset. It takes about 7 hours to get a full charge (while having the headset already charged at 100%). I am using the stock charger and cable from my Quest 2.
Is this normal or is the battery faulty?
07-22-2021 07:17 AM
Hi, can you please contact us here and we will gladly help you in resolving the issue.