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Quest 2 Headset tries to connect to PC but quickly crashes back to homescreen

thebadgerrogers
Honored Guest

I've logged a Ticket with Oculus for this issue but thought it worth posting here...

 

My Quest 2 headset has been connecting to PC via the Link Cable for months, no problems. Until yesterday when for no apparent reason it stopped connecting. When I select Connect with Link Cable from the Settings screen in the headset, I get the 3-dot loading screen for a few seconds, then the headset reverts to the homescreen without explanation.

 

The PC thinks the device is connected, all green lights. I've tried everything I can think of: -

 

Reboot headset, reboot PC

Factory reset

PC App uninstall/re-install

Different USB 3.0 port

Checked software is all up to date

Checked all PC drivers (GPU, USB etc are all up to date)

 

My specs are:

i5 10th gen CPU

RTX 3070 GPU

Windows 10

 

Any ideas gratefully received!!! Thanks 🙂

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