So I have the official Link Cable and my pc is vr-ready (did 3 tests), when I first recieved the link cable it worked flawlessly until it stopped working all of a sudden. I had to return it because of internal issues and got a replacement (2 months later) and now I'm experiencing the same issue except that the cable clearly works for the headset and is charging, but it keeps saying "PC Disconnected" when I try to use it with my PC.
I tried every solution I could find. Restarting my pc, restarting the headset, reinstalling the oculus software on my pc, turning off air link, turning on usb connection within the oculus device, etc. and NOTHING has worked. I heard that I should roll-back my AMD Driver in my pc (I use AMD Ryzen 5 4600G with Radeon Graphics).
Hey shy_moikiu! Thanks for bringing this to our attention. We appreciate that you have already taken a few troubleshooting steps to try and get Oculus Link working again.
If you haven't done so yet, please also check to make sure that your software and drivers are up-to-date. For more information, you can check out a relevant support article here.
If you're still running into trouble, send us a support ticket here.
Cheers!
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