03-31-2021 01:24 AM
My battery degraded to 1hr30 after 4 months, Oculus Support asked me to return the headset, they received it 09/03/21 said they'd ship my replacement in 2-3 days NOW 31/0321 and they just ignore my emails and tickets asking for an explanation for delay and request for a refund ticket no. 2534238 been without my headset for a month now DISGUSTING CUSTOMER SERVICE, I HAVE BEEN RIPPED OFF
Solved! Go to Solution.
04-01-2021 08:26 AM
Okay , they finally responded 01/04/21 explained the delay and provided a shipping date, a massive thank you to Sheryl of Oculus Support for putting my mind at ease :+!
04-01-2021 08:26 AM
Okay , they finally responded 01/04/21 explained the delay and provided a shipping date, a massive thank you to Sheryl of Oculus Support for putting my mind at ease :+!
06-14-2021 01:53 AM
Supposedly heat affects the battery very badly. What degrees and temperature range have you played in?.
06-14-2021 09:23 PM
heat does kill these types of batteries, but don't eliminate leaving them plugged into the charger constantly.
this kills batteries like kids eat sweets.
12-14-2021 04:43 AM
I have quite a few batteries for various needs, as well as a charger. Recently I've been using Solar power station more often. At the same time, all the devices that I use, I bought from the Renogy company. If you are looking for really high-quality devices, then I highly advise you to pay attention to this company.