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Quest link does not want to work

Max846
Honored Guest

So i have been having a problem with Quest link. I recently bought myself the VR Cover version of the link cable (its a USBC to USBC cable) for my quest 2 so I can use the ability of Quest link. The big issue is that my quest does not want to connect to link. I have tried everything from updating the usbc drivers to even updating the BIOS of my PC. I know the cable works due to the fact every time I restart my quest the app will recognize the cable for a second before it goes back to the spinning wheel of death. I dont know what I am suppose to do at this point. Anyways here is the picture to show my problems. And before someone asks, I did try to test connection of the wire, again it could not recognize that there was a cable plugged in. quest1.PNGquest2.PNG

1 ACCEPTED SOLUTION

Accepted Solutions

TomCgcmfc
MVP
MVP

@Max846  do you have the VR Cover 5m premium link cable?  I have had this for a couple of weeks now and it works great.  Make sure you have disabled Air Link in your Quest home settings/experimental beforehand.  Also, I sometimes find I need to disconnect the link cable at the headset then connect it again for it to work properly.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers

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2 REPLIES 2

TomCgcmfc
MVP
MVP

@Max846  do you have the VR Cover 5m premium link cable?  I have had this for a couple of weeks now and it works great.  Make sure you have disabled Air Link in your Quest home settings/experimental beforehand.  Also, I sometimes find I need to disconnect the link cable at the headset then connect it again for it to work properly.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers

I dont know why I tried that sooner XD as soon as I turned off Air Link the cable was recognized. Thank you for the help, I really appreciate it!