08-20-2021 08:18 PM
So Quest issues a recall and asks me if I want a new facial interface. Sure. Then they say "no dice - not until you give us your phone number". No. I will not give my phone number to Fakebook. I have zero faith they will keep it secure and private. Now what?
08-21-2021 06:56 AM
I guess you buy a third-party face cover or do without. Did you set your quest up without connecting it to a phone?
08-21-2021 02:09 PM
It's odd that facebook wouldn't have your number. You have to use the phone app to set it up, do you not? I have not seen an email like this on my end, maybe I missed it and that's why I haven't got the new cover? I block all numbers on my phone unless your in my contacts so, doesn't really matter to me if facebook sells my phone number to scammers.
08-21-2021 02:11 PM
Also, you'd have to provide your address for delivery - are you happy for Facebook to have that?
08-21-2021 03:10 PM
I used my laptop to set up my Quest. I wasn't aware you could use a cell phone.
08-21-2021 03:11 PM
I don't see how Fakebook would get my number. I'm sure not giving it to them.
08-21-2021 03:13 PM
I'm not even slightly happy with Fakebook having AN address for delivery - but at least it isn't MY address. Not something I would trust with them with.
08-21-2021 04:00 PM
But yet you bought a product from "Fakebook" as you call them.
You know they are all about data mining right? That is what supplements the cost of the Quest 2.
08-21-2021 11:37 PM
Hey there, the reason we request your phone number is the same reason we request it for any orders - it's provided to the courier handling your order so that they can contact you in regards to your delivery if need be. If you have any further questions or concerns about the replacement process. please click here to submit a ticket. Thanks.
08-22-2021 12:44 AM - edited 08-22-2021 12:47 AM
I didn't think you could setup a Quest 2 on anything except an Android or IOS device. The setup process is pretty explicit about that. Was your device new or second-hand?