11-05-2021 01:32 PM
I was was returning my virtual desktop app and it declined the transaction the reason I’m returning it is because I was using it to play a game and it didn’t work and it was telling to do all these steps and they didn’t work so I tried to return it to get my money back and the transaction failed so I was wondering if I could know the reason why it wouldn’t return.
11-05-2021 01:54 PM
Hey there Iguanavlogs! Go ahead and send us a PM or a support ticket HERE, and include the full name, email, and username associated with your account. We want to make sure the refund process for you is as smooth as possible so you can go back to enjoying the other apps in your library. Thanks!