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Sensors refusing to detect remotes

Honored Guest

Bought the Oculus Quest 2 back in October, and I had enjoyed every bit of it.
One day, the sensors have broken down, refusing to detect my remotes.
Every time I open my Quest, the headset tries to detect the remotes, bringing up a loading screen, then stopping, rinse and repeat.
I have tried a factory reset, tried taking out the remote batteries (the remotes were NOT the problem), and I've tried contacting Oculus for help, but to no avail.
 My device, after nearly a month, still brings up the "detection" loading screen, and failing to connect my remotes. Has anyone else had this problem?