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Settings not available after trying to use Air Link.

MultiplexRain73
Level 2

That is my issue. I wanted to play some VR using Air Link but then it tried to pair with the pc, rebooted, and now every time I open the Settings option, it just gets stuck loading it, dissapears, and even pressing the menu button won't come on again. Anyone in a similar situation? How did you fix it? Already tried rebooting and nothing works.

1 ACCEPTED SOLUTION

Accepted Solutions

Redenn
Level 2

I actually had the issue yesterday.

The problem was the PC firewall. Once disabled (or just add exceptions for the relevant programs : there is a list on a reddit post), it didn't crash anymore.

However, it still doesn't work. But I have now access to settings! 🙂

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2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi @MultiplexRain73 if you haven't already, please open a support ticket with us here and we will be happy to assist you. Thanks!

Redenn
Level 2

I actually had the issue yesterday.

The problem was the PC firewall. Once disabled (or just add exceptions for the relevant programs : there is a list on a reddit post), it didn't crash anymore.

However, it still doesn't work. But I have now access to settings! 🙂