04-07-2021 04:36 PM
Hi. I just updated to quest 2 and I like to use Wander while streaming to a Facebook group. Problem is quest 2 doesn’t always have sound for the group, and I don’t see their comments. In the headset, the dialogue box remains empty of participants and their comments. When I end it tells me that there were x amount of people and y amount of comments. I didn’t get to see these. Any clue how to fix? It works fine on my original quest which I’m getting rid of.
04-08-2021 08:07 PM
Same here. Frustrating. I've tried everything I can think of short of factory resetting the device. Which is what the support chat recommended. But I just don't see how that will help. And can't find ANY information on this except a few threads on the subject. With no reply's.
04-09-2021 02:19 AM
I tried factory reset too yesterday. Didn’t help.
04-09-2021 08:29 AM
I have the same problem. Any way how we can escalate this and haviung it fixed anytime soon?
04-22-2021 10:50 AM
Same issue i am having.. Also for me at least, it isn't picking up my microphone... And yes its all turned on.. Hopefully it fixes soon, you guys still having the issue?
04-22-2021 12:10 PM
No solution as yet gherbo. I had good communications with support and they have tried a lot of things and last week said they were investigating it further and would get back to me. I had a problem with the mic too but it would fix itself after a minute or two.