im having the same problem with mine but light is green charged all the way. any way the ring just gets brighter and darker i left it sit over night still doing it so i press the power for 3 sec and the vol - and factory reset it it will shut off turn on then there is the simcard chip up date with a loading bar green loads up then same thing i did the side load thing but mine is locked to i cant under stand what it could be im lost for words:(
mine jus tdid the exact thing all i had to do was turn it off then press the - and power at the same time for the usb menu and just boot device and if that doesnt work then you can select factory reset
Hello BreezyNC, if you are continuing to have the same issue with the 3 dots, you may want to try rebooting your device. If rebooting doesn't work, then you can perform a factory reset (more information on this here) or submit a support ticket here for further assistance. We're always happy to assist. 🙂
Complete lie btw, unless you're in warranty of course. If you're out of warranty and the basic turn off/on, factory reset troubleshooting doesn't help, they essentially say there's nothing more they can do. Leaving you with an expensive day-one paperweight and a sour taste in your mouth, despite THEIR update being the reason your device no longer works, disgusting. This "we're always happy to assist" line is utter nonsense.