im having the same problem with mine but light is green charged all the way. any way the ring just gets brighter and darker i left it sit over night still doing it so i press the power for 3 sec and the vol - and factory reset it it will shut off turn on then there is the simcard chip up date with a loading bar green loads up then same thing i did the side load thing but mine is locked to i cant under stand what it could be im lost for words:(
Hello BreezyNC, if you are continuing to have the same issue with the 3 dots, you may want to try rebooting your device. If rebooting doesn't work, then you can perform a factory reset (more information on this here) or submit a support ticket here for further assistance. We're always happy to assist. 🙂
Complete lie btw, unless you're in warranty of course. If you're out of warranty and the basic turn off/on, factory reset troubleshooting doesn't help, they essentially say there's nothing more they can do. Leaving you with an expensive day-one paperweight and a sour taste in your mouth, despite THEIR update being the reason your device no longer works, disgusting. This "we're always happy to assist" line is utter nonsense.