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Syncing controllers

stantonwm
Level 2

I try to sync my controllers to my quest 2 but they’re not working. The button on the app is very finicky.  When I do get it to work and sync the controllers they blink for about a minute and then goes black. There are times when they sync all by themselves but it doesn’t work with the headset. The batteries are fully charged in the controllers, so I don’t know what’s happening. It’s like a bought a broken product.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi @stantonwm , If you haven't already, please open a support ticket with us here and we will be happy to assist you. Thanks!