I have some issues on "The Walking Dead: Saints and Sinners", I have brought from oculus store, and download it directly on my quest 2, after it has finished, I launch it, the sync pop up and has finished to load, then the game start. However, instead of starting game menu or whatever, all I can see is loading (three dot to be precise) and void and black in the surrounding, I have wait for 5min and there is no changes, I uninstall and install again, nothing change.
Does anyone have the same issue? Can someone help me to resolve this problem?
I appreciate if some can help me.
Hello, we see you are receiving the black dots when trying to start The Walking Dead: Saints and Sinners. We realize this is can lead to a very unpleasant experience. We're here to help!
For clarification, is this the only application that you're experiencing this type of issue?
If you have not tried so already, please reboot your headset.
If that has no effect on the issue, then please perform a factory reset. While we normally do not recommend performing a factory reset immediately, we have noticed it helps resolve this problem from some users. For instructions on how to perform factory reset the Oculus Quest 2, please click here .
If you still continue to receive the 3 dots with the black screen, please click here to submit a support ticket. Thanks! 🙂