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Tracking Issues with Quest 2 since v23

dandjo
Protege
Hi folks,

having annoying tracking issues mostly with my right controller and mostly when playing Beat Saber. The controller gets somehow lost, when moving it near my hips back to the front like shown in this YouTube video.

www.youtube.com/watch?v=9BYHXRxe1FQ

I think this happens since the latest v23 update that also updated the controllers. Does anyone else have the problem here? Some are reporting on Reddit and YouTube.

Regards,
dandjo

79 REPLIES 79

LameDuckWarrior
Heroic Explorer

dandjo
Protege
Thanks @LameDuckWarrior .
Did already try this. I'm using 60Hz and 1,5V new batteries. I've tried this in different environments too, the controllers always fail at the same brick (so the quite same movement) in Beat Saber. Before v23 I never experienced this issue.

SoulAuctioneer
Honored Guest
Having the exact same issue. Prior to the update, I would get very occasional tracking loss in Beat Saber when swinging the controllers up from below hip level at my sides. Immediately after updating to version 23 with the controllers update, it's become dramatically more frequent. Turning room lights to max brightness helps only a little. Frankly Expert+ is currently unplayable because too many blocks get missed.

dandjo
Protege
Is there an "official bugtracker" we can put this issue to?

dandjo
Protege
This happens to all our Quests.

youtu.be/1RNYgx20rjI

TomCgcmfc
MVP
MVP

dandjo said:

This happens to all our Quests.

youtu.be/1RNYgx20rjI


I don't think this actually happens to everyone.  Maybe try removing your controller batteries, power down your Quest, power back up, replace batteries with fresh ones, remove Guardian history, redo Guardian.  Then do a restart.  This fixed my tracking/controller problems I had after the last update.  Good luck.
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers

dandjo
Protege
Thanks @TomCgcmfc, one thing I did not try is to reset the Guardian. Did try the rest, without success. In my opinion (I'm an experienced developer doing 3D configurators), that's not a coincidence if this issue happens on every device updated.

amv101
Explorer
My Quest 2 just started showing the "Lost Tracking" screen immediately upon boot-ups or restarts. It flashes and flickers, then goes to the normal guardian screen. It is the first screen I see when I boot up now. Never used to do that. No updates, no Sidequest... nothing different on my end. My room is well lit, and the lenses are clean.

It has also started to give me issues in game, just kicking me out of the game and putting me back into the Oculus home lobby.

I assume this might have something to do with the recent update? Anyone else experiencing the issue?

EnLlamantu
Honored Guest
I get exactly the same issue since update to v23... before that all worked ok