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Universal menu option missing after reboot

dougblake
Protege
Hi. Just checked out my upgraded Quest and tried to turn on the new universal menu. It promoted for a restart after enabling this but noticed between saying yes to restart and it actually restarting the toggle switched back to off. After the restart, the old menu was still active and the option to enable was now missing from the experimental section. 

Anyone else seen this?
29 REPLIES 29

Anonymous
Not applicable
I have the same problem after update 18. Old menu returned and no option to get the new menu back! Please fix this.

jakos21
Explorer
Pareil pour moi je suis revenu à l'ancien menu après avoir installé la mise à jour V18

ScarsTRF
Explorer
I am copy and pasting this from another thread I commented on.

I'm having the same thing, and I found out you can't even use voice commands without it from my experience.... turns out they seem to not care about it, because I tried getting in touch with them by submitting a support ticket saying I can't use the RELEASED voice commands feature (Yes I am in the US) without the menu, but they ignore my ticket without saying anything and just close the issue saying "Solved" which it's not. They have no regard for helping with this, and it seems that they make things worse each update.

eStormy
Honored Guest
I wonder if enough people say same here they'll either explain it or FIX it? I'm hoping for the latter because I feel as though they've made us take a step backward.

MadMax1998
Adventurer
I would like to add that I was in fact still on version 17 (so before the update) when my Quest reverted back to the old menu. It has not yet received the V18 update because I haven't left it on long enough for it to install the update.

Does this mean the menu issue is not tied to the update at all?

dvc2112
Protege
The old menu returned for me on an update to V18 yesterday.  I re-enabled the new one in the Settings>Experimental area, but it's way too dark compared to the environment, and the Brightness setting has been taken out.  Strange that some are no longer seeing the option to enable it.  ??   I do have developer mode installed... not sure if that makes any difference.

FelicityC
Adventurer
It's all broke buds. They said they're going to fix it. It obviously wasn't intended and we just gotta be patient.
8700k @ whatever i feel like, 2070 Super, 3200mhz 32gb memory @ CL16, 1tb wd sn750, msi z370 gaming plus, pvc pipe gun

Noahitis
Honored Guest

FelicityC said:

It's all broke buds. They said they're going to fix it. It obviously wasn't intended and we just gotta be patient.


Where did they say this

ScarsTRF
Explorer

Noahitis said:


FelicityC said:

It's all broke buds. They said they're going to fix it. It obviously wasn't intended and we just gotta be patient.


Where did they say this


I'm wondering the same... I've been looking everywhere, and nothing......

qfesvr
Explorer
I just updated one of my headsets to version 18 and it had retained the old menu. I reset it to factory with the -vol and power fix, then it updated during the initial restart to ver 18 with the latest menu ....  all sorted.