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Warning!!! Scratched Glasses and Quest 2 lenses. Separator does not protect lenses

AtomicSpaceBot
Level 2
So, I found out the hard way that the glasses separater does not separate enough for glasses. They do not prevent glasses from rubbing into the Oculus lenses. I have two pairs of glasses scratched and a scratched Oculus lense. I wish I knew this issue before using glasses in my brand new Quest 2!!!
10 REPLIES 10

Howie_Doodat
Level 8
Yep, this happened to me as well, and right after I bought brand new glasses. I emailed them and they traded it out for another new set, which they technically say they don’t do, so I’d recommend emailing support and being really nice about it. 

ZeniFoox
Level 4
they could possibly do a bigger spacer?

ZeniFoox
Level 4
cause thank god im hyper aware of it

Howie_Doodat
Level 8
I’d definitely get either the rubber inserts (stop your glasses from hitting the lenses) or prescription inserts. Any size of spacer still worries me because I feel like certain movements would still make your glasses fling forward into the lens. 

ZeniFoox
Level 4
what exactly does the rubber inserts do do they rub up against the glasses preventing them from physically touching the headsets lenses?

Howie_Doodat
Level 8

ZeniFoox said:

what exactly does the rubber inserts do do they rub up against the glasses preventing them from physically touching the headsets lenses?


I believe you’re the same person who PM’d me, but for the sake of others, yes, that’s exactly it. It won’t increase comfort necessarily (I’d say you need prescription inserts or contacts for that), but it’ll protect your glasses and headset 

aguy10
Level 7
Amvr rings

Strongit
Level 7
I'm very aware of where my glasses are and felt them bump into the lenses once.  I immediately stopped wearing them in VR and got a set of prescription inserts.  Luckily nothing got scratched.
Quest 1, i5-8600K at 4.7 GHz, eVGA 1080 ti FTW3, Gigabyte Z370 AORUS Ultra Gaming, 16 GB 3200 MHz

DaftnDirect
Volunteer Moderator
Volunteer Moderator
Another option to consider is an after-market strap that includes eye relief (adjusting the position of the headset towards or away from your face), as per the Rift-S headstrap. The GOMRVR halo seems to get some good reviews but I can't vouch for it as I haven't tried it.

Intel 5820K OC@4Ghz, Titan X (Maxwell), 32GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v21H2 (19044.2075)