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When I Try to Enter The Oculus Rift Home, It Doesnt Work.

ItsMayday
Honored Guest

‎10-28-2020 02:22 AM

Hello,

I went to play oculus link today, but when I had connected by wire to my pc and enabled the connection. When I went to settings to actually use the link feature and have it transport me to the rift home, my screen went black and went back to the quest home.
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3 REPLIES 3

LameDuckWarrior
Heroic Explorer

‎10-28-2020 02:32 AM

Mine will sometimes do the same. Unplug Link from your headset, shut down and restart the headset then re-plug Link into headset and it should work.
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ItsMayday
Honored Guest

‎10-28-2020 02:46 AM


LameDuckWarrior said:

Mine will sometimes do the same. Unplug Link from your headset, shut down and restart the headset then re-plug Link into headset and it should work.


That didn't seem to work. Do you try anything else or just that?
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MetaQuestSupport
Community Manager
Community Manager

‎10-28-2020 05:06 AM

@ItsMayday try using another cable if possible. As well as removing other USB devices other than the Quest and your mouse/keyboard. Updating the USB drivers from Device Manager or the motherboard/laptop manufacturer's website may help as well. If it persists or you need assistance, reach out here. - Clint
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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