I received my first Quest 2 on release date and did the setup, during the setup, my Quest already just randomly disconnected from wifi (after the update was done and it had restarted). No wifi would show up in networks and even after creating a 2.4GHz standalone network for the quest, it kept disconnecting.
Evrytime I restarted, the Quest would have less than 1 minute connection and then just disconnect and not show any networks anymore. After talking to support, and still not having fixed the problem, I returned my Quest 2 and asked for a new one.
So now I'm here, with my new Quest 2 and it has the exact same problem. It shows networks and can connect for less than one minute, and then it just seems as if wifi is fully broken.
Also, if I turn off wifi for a bit and then turn it on again, it seems as if the wifi just doesn't want to turn on at all anymore.
I've just factory reset my quest and it doesn't want to connect at all anymore. So I'm stuck, can't do anything. Only just skip through the first few steps of setup to be stuck at an empty network list again.
Connecting via phone says "Name or password is not correct" while it definitely is (I have checked 10 times, and my phone itself connects perfectly). I have tried setting up a 2.4GHz network, and a 5GHz network, both also at a fixed channel.
Can somebody please help me with this?
(Oh btw, the ticket oculus support website gives a 403 forbidden error constantly, sooo.. that's not gonna work, and I'd rather have proper help now than waiting another 3 days before another "Try troubleshooting" answer 😞 )
I've found a solution that worked for me. My issue was my wifi network wouldn't show up at all in the wifi list (in the app or in the headset). Occasionally when I reset my router or headset I'd be lucky and it would connect, but most of the time It wouldn't appear and when I entered the details manually it would say the password is incorrect.
My solution to this was to change the channel frequency in my router to one that wasn't being used near me and my wifi now appears normally and I'm able to connect without any issues. I hope this can help anyone else having this issue.
