Hey there! We're sad to know that you are having this issue. Your problem matters to us, and we want to help you solve it. Let's work on this together!
From what you have told us, it sounds like either a software or a hardware issue. First, we would like you to make sure that all of your software is up to date. If everything is on the latest update, make sure that your hardware is up to date. The minimum requirements can be found below:
CPU: Intel i5-4590 / AMD Ryzen 5 1500X or greater
RAM: 8 GB
OS: Windows 10
VIDEO CARD: NVIDIA GeForce GTX 970 / AMD Radeon 400 Series or better
PIXEL SHADER: 5.1
VERTEX SHADER: 5.1
DEDICATED VIDEO RAM: 3 GB
Another great place to look for further troubleshooting information is the Oculus Support website.
If you need further troubleshooting steps on this issue, please submit a support ticket. Our support team would be happy to assist you.
We hope to see you in VR again soon! Happy gaming!
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