Redeem free £50 store credit

I have purchased the Quest 2 as an xmas present and should have £50 store credit on activation. This doesn't seem to have been added, how do I get this?

Oculus will just Crash for no reason in a game

I just got my quest 2 and at least half of my time trying to play games has been restarting the **bleep** headset whenever it would crash. And the game itself seems like its still running and after restarting the headset and taking 5 minutes to get b...

New Quest2 stuck in boot loop after it cut off mid game.

Got quest2 for Christmas. After 30 minutes of playing time it cut off and wouldn’t come back on. It ended up stuck in a boot loop after we did Factory reset, hard restart, and many other restart options we found. From what I can see, customer service...

Acheivements on the Quest - where are they?

According to the latest Beat Saber update there are supposed to be game acheivements to accomplish. This poses two questions.1. Where are game acheivements listed...In the mobile phone app? I can't find any.or are they in the Quest home app? I can't ...

How to listen to media in the background

Hello, everyone. A newbie to this Can someone point me in the direction for a media player for Background music .Thanks in advance

White stripe on boot up.

When I boot up my Quest 2 there's a white stripe through the logo and when I get to the home screen there's a spectrum of all the onscreen colours making the whole thing useless.

Controllers won’t click only in games

Hey, I just got the oculus and so excited to play it. Everything works fine with the YouTube vr and all the rooms. The trouble I’m having is when I click into the game it pops up everything is okay, but once I try to click “continue”, “start” “create...

air link not working

I got the oculus quest 2 for Christmas, and when I set up air to my pc/steam, it worked for games like gorilla tag but when loading a heavier game like windlands 2 the game display on the quest would freeze up and crash, but on the PC side everything...

Mic Volume

I just got an Oculus for Christmas and it’s been great until now. I tired playing a game called rec room and my mic volume was way too quiet. I thought it might be a problem with the game so I went and tried vr chat. I ended up having the same proble...

In game performance settings not working

When I go in the oculus settings for performance and try to turn anti-aliasing off It switches off but then turns it back on, please help.

Casting problems

Suddenly, after no issues at all, I can't cast my iPhone to Quest 2. Nothing has changed in my set up, and I've rebooted phone, wifi and headset...but just getting "Having trouble connecting, The headset was not found nearby." message....any thoughts...

How do I become an oculus quest 2 beta tester?

I am wondering how I become a beta tester for the new oculus 2? I would love to help test out the new games and software. My bro is a beta tester for the quest 1 so I know a bit about it and would love to get involved! Please help

when I open air link the screen is completely black

Oculus pin

i just got the oculus and cant buy any games because of a 5 digit code. i looked on the website on my computer and you have to type in your old password. is there a way to reset your code when you dont know your pin?

Bought oculus At Costco

need to know a code to redeem 5 games 

Not able to Pair

I cannot set up my oculus 2 the code doesn’t work in the app, tried restarting uploading different devices I get the same error. No response from support. Any suggestions I am coming to the conclusion it is broken.

Brand New, but NO LED LIGHT AT ALL?

We just pulled it out of the box and tried to charge the headset, but no LED light has ever show up. We have used different cables, different ends, but to no avail? What is the problem?

Beat Saber for quest 2

Hi guys I am new to the VR world but I had a question, I bought Beat Saber on the desktop app and That's the only place I can start the game from now, I thought I could start it from the actual headset because it doesn't show up in my library on the ...

Quest 2 Airlink Unpaired

After update v37 of the desktop app, the airlink option disappeared. My headset is no longer paired with my PC, and will not connect. I have tried restarting both the device and my PC.

BeatSaber

I purchased BeatSaber and installed today 12/25/21. However, it will not allow me to perform any other functions after getting to the “chose your language” section.

Black screen when touching headset.

Hi, my brand new Oculus Quest 2 I got for Christmas yesterday goes to black screen every time I touch the headset. We require support and advice please. This unit is unplayable and we require a replacement. My parents are not IT literate and i am 12....

Lost games

I lost all my games and data. How do I get them back? The email I used to set it up at first I don’t have access to now. How do I change my email so I can get reset codes?

Media sync

How do I see synced media on my phone? I don't see a media tab on the app or any Oculus related folders in my phone's file explorer.

Pc link cable decreasing frames

hello!recently I bought the Quest 2 so I could play SteamVR games on my pc but well in VR,I was disappointed to see that i was getting around 30 fps on low effort games and its not my hardware since I have a Radeon 5700xtIs this a common problem with...

Oculus Link not Connecting or

When I try to plug up mu OQ2 with my PC, it won't glow green, even if the two are connected. I have an extremely good computer, so I have no clue what is happening. I've tried uninstalling, using different ports, and more. What do I do?

connect oculus 2 to roblox

im tring to connect oculus quest 2 to laptop acer aspire 3 with the vr link cable. Please help

Desktop not working on AirLink

So i have had the quest 2 for about a week now and I just started testing out airlink. i have a pc that meets the needs but in the airlink home I will press the desktop button and it is just black i can click on things but i can't see what i am click...

airlink

help when i try to play a game on airlink just say sorry cant launch the app HELP

Help

Hello,Got my daughter a Quest 2 for Christmas and have been trying to play Beat Saber for 6 hrs now but all it says is "installing". I can't see anywhere where to see the install process. Can someone steer me in the right direction please.

Homespace not working: Quest2, link cable, new laptop win10 [works on old laptop still]

My Quest2 seems to work fine in all other regards [apps/desktop/steamvr/Oculus Home app/etc] however, over the link cable, I cannot access my house/home on my new laptop running Win10. [I can access it just fine when not connected with Link cable]. W...