cancel
Showing results for 
Search instead for 
Did you mean: 

controler cracked recently and now none of the buttons render. Do i have to get a new controle

QuMan07
Honored Guest

So my controler cracked recently and now none of the buttons render. Do i have to get a new controler if so how do i buy and set up up?

 

6 REPLIES 6

Celticid
Honored Guest

i have same issue...cant find any controller or pack...our of stock everywhere

 

MetaQuestSupport
Community Manager
Community Manager

Hi there, we'd like to look further into this with you. Could you please click here to submit a ticket and include an image of the Touch controller break? Thank you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Celticid
Honored Guest

Thanks for your answer, but i cant understand why Oculus dont have replacements for sale for an item that can be broken relatively easy. Pleople hit things while playing, or fall to the floor, or any other reason. The device is just useless without controller because as of now just few apps can be used with the hand track system.
We cant find any controller on physical store or online! So i have to say bye bye Oculus Quest, put it on a drawer and maybe buy a second hand system just for the controller 😞

200293871_403644430921803_9056288601677096235_n.jpg205587945_520221869396308_806060820859153411_n.jpg208472154_1181072309003292_4383284065513432562_n.jpg

This is what my dog did to the controller.

I know i cant use the warranty for this, i just want to buy a new controller!

I'm having same problem with finding a left controller...🥺

Its like if Ford dont sell any more tires after selling you a car.
You: My tires are wasted, i need to buy new.
Ford: Soooorryyyyyy, you should buy a new car 🤔🙄