12-15-2021 11:45 AM
Hello Fellow VR community people , my VR oculus quest 2 starts on and off and does not respond to my commands I could not shut it off so I let it be turned on until the battery drained and I charged it up to 27 percent, but it still does the same
12-15-2021 12:10 PM
Greetings, thank you for bringing this to the community! We understand how frustrating this is to you. Let's see if we can get to the bottom of this! Try the following troubleshooting steps below and if none of them work please submit a support ticket here.
1. Charging your device all the way
2. Restarting your device
3. Factory resetting your device