11-09-2021 04:28 PM
two problems:
1 my guardian won't go to the floor and lifts up as I do. Following settings doesn't help
2 left sound is corrupted, sounds sort of like static. I've restarted the headset a few times already.
11-10-2021 09:13 AM
Hello there, for the guardian: There are 2 Guardian setups depending on the play area: Room scale and Stationary
Guardian options can be changed from Stationary to Room scale at any time from within the headset. Either by going to Settings > “Reset Guardian” or by selecting the Roomscale or Stationary option from the Home bar.
Roomscale
Minimum required size is 3 feet by 3 feet.
Recommended size is 6.5 feet by 6.5 feet.
Stationary
This mode will auto set a small Guardian area around you.
Passthrough
For the corrupted sound please try the following:
If the problem still persist please go ahead and get in contact with Oculus. An agent will be happy to assist you with this issue in order to get you back to gaming.