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something went wrong after factory reset

Wolfies2019
Explorer

Hi there,

I've just reseted my Quest 2 and after that only the menu loads. If I click on my apps nothing shows up. 
If I click on the store it says nothing to show up, or something went wrong. 
Network connected and phone is paired. 

What I've tried so far:
- Factory reset 2 more times.
- Restart my router but network is connected.
- Logout my phone application
- Reinstalled my phone application

Anyone could help me put?

Regards,
Attila

1 ACCEPTED SOLUTION

Accepted Solutions

Dear Support!

After a few more resets and logoff - logon with my facebook account on my phone it somehow started to work.
So it has been resolved for now. 

Thanks.
Attila

View solution in original post

4 REPLIES 4

geteg343
Honored Guest

Have the same problem with a Quest 1 .....

g0dmak3r
Protege

Same prob on quest 2 after resetting a few times. Also now my link is showing doo doo speeds of like 400-500. Please help us.

MetaQuestSupport
Community Manager
Community Manager

Hey Attila, thanks for taking the time to troubleshoot this issue further on your end, we'd like to continue working with you to resolve this issue. Please click here to submit a ticket and we'll be in touch!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Dear Support!

After a few more resets and logoff - logon with my facebook account on my phone it somehow started to work.
So it has been resolved for now. 

Thanks.
Attila