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the message ( your computer doesn't meet the updated minimum specifications ) shows up

Anonymous
Not applicable

Hello:

 

I hope this message finds you well. I recently bough a laptop ALIENWARE M15 R4 fully loaded with intel core i9 and rtx3080. It's the top of the line thinking that will be more than enough to run the quest 2 i have but it turns out that the message (your computer doesn't meet the updated minimum specifications ) shows up both on the oculus app on computer and inside the quest 2. Everything connects but with that message on and it does not go away. How can we solve this problem. Thanks for the attention and have a good day

3 REPLIES 3

ScaleneCookie
Explorer

Delete the app, then you can't see it anymore . 

MetaQuestSupport
Community Manager
Community Manager

Hey @Anonymous, Sorry to hear you are getting that message, please open a support ticket with us here and include the log files from your system. Thanks!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Farah-Eliott
Protege

Same here with my alienware  X17, I7 11800H and 3080 RTX.

 

The temp solution i find is, suscribe to bêta chanel and the banner inside quest will disapear.

 

Also if you have some issue with 11th generation of intel try this, that solved all my issue. 

 

https://forums.oculusvr.com/t5/Support/Oculus-link-issue-with-intel-11th-generation/m-p/880321#M1167...

Oculus quest 2 64GB
câble link newzerol 5meters/16fts USB C to C, 2.5 gbits/s average mesured, plugged in thunderbolt 4.0 port
Laptop Alienware X17 3080 rtx 150w, I7 11800H, 32bgo ram xmp, 4k screen