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Crash with PORTCLS.SYS windows error

Xarstealth
Protege
Hello guys,

something really strange happens today, every time i run oculus app windows crashes with portcls.sys error...
i read around that is driver related, so i opened app without usb plugged and app works..once i plug in back pc crashes....

i always have trouble in letting pc recognise rift S at every boot but usually usb simply dont work and have to unplug and plug few times...

nothing in pc is changed, i didnt change drivers of anything, windows update installed nothing (im on dev preview with same build since 20 days ) only updated things are defender database and a game but im pretty sure they are not involved hehe

any idea?
im running with an Asmedia usb controller, worked with lates drivers wich im using now
22 REPLIES 22

Xarstealth
Protege
seems noone has ideas...

well yesterday i managed to let it "works" installing beta, reverting back and oculus app lets me to install again his usb divers....then rift s was working but software was saying usb c connection was broken ,but everything was right except some little glithces in tracking.

switched on pc today...not working anymore with same error....
not only oculus prevents windows to going in sleep state (wow guys u are genius) but now i cant even reboot without pass a day to try to fix it?

Edit : i forgot to say, i discovered i recieved 17.0 update but notify window was not showing any update, so the problem is the new release

cocchi
Honored Guest
Hello
i have  Oculus 17.0.0.83.462 (17.0.0.83.462) and i have blue screen like you now !!!!

SeanNoonan
Honored Guest
I seem to be getting this too...

cocchi
Honored Guest
No more crash with Oculus 17.0.0.128.462 (17.0.0.128.462).

uKER
Adventurer
I had the same thing, and repairing the drivers fixed it.

Xarstealth
Protege

cocchi said:

No more crash with Oculus 17.0.0.128.462 (17.0.0.128.462).



good news! i reverted back to 16 to use the rifts so...im still worried to go in beta channel hehe ill wait a bit more

btw you guys have amd motherboard? if yes wich chipset?

nangu
Expert Protege
Hi, since April 29 I'm having this problem too. Windows BSOD on portcls.sys randomly right after system starts, but I don't have my CV1 plugged in.

Windows dump file points to portcls.sys IRQ not less or equal error, after called by the oculusvd driver. It's weird because my CV1 works fine when I plug it in, but the PC BSOD when nothing Oculus related is connected and I start the system.

@Xarstealth: I have an AMD motherboard, Gigabyte Aorus Master X570. My Oculus App is 17.0.0.128.462

Thomasphoenix
Explorer
Same here , Blue screen with portcls.sys error on app v 17.0.0.128.462.

im my case it’s random crashes not everytime.

mobo Msi x299 creation intel 

On inspecting the memory dump , 

On Thu 07-05-2020 15:27:49 your computer crashed or a problem was reported

crash dump file: C:\Users\mohda\Desktop\Siju\MEMORY.DMP

This was probably caused by the following module: oculusvad.sys (oculusvad+0x10882) 

Bugcheck code: 0xD1 (0xFFFFF80464E947D0, 0x2, 0x8, 0xFFFFF80464E947D0)

Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\oculusvad.sys

product: Windows (R) Win 7 DDK driver

company: Windows (R) Win 7 DDK provider

description: Oculus Virtual Audio Driver

Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high. 

This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out. 

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: oculusvad.sys (Oculus Virtual Audio Driver, Windows (R) Win 7 DDK provider). . product: Windows (R) Win 7 DDK driver

company: Windows (R) Win 7 DDK provider

Anonymous
Not applicable
I've been getting this lately as well.
My PC has been stable for about 3-4 yrs now with no hardware changes. Also no software changes other than Win10 stuff and the ongoing onslaught of Oculus "updates".

My event logs have been showing hundreds of these errors...............

Session "OculusVadApoEventTrace" failed to start with the following error: 0xC0000035

........... even when I'm not using my CV1.

I'm opting out of this beta thing again. (Edit: Just saw another update has arrived without release notes. I'll monitor it for a couple of days before going back to the public release.)