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Great Service by Oculus

joerhorton
Level 2
I have had my Rift for nearly two years. I mainly play Elite Dangerous, and recently I started playing other games and using the touch controllers a little more. I noticed that the left touch controllers trigger button did not seem to respond all the time, so I raised a ticket with oculus and I was prepared to pay to have it fixed. 
The great thing is that the controller was sent back and replaced within 5 days, and after a long week and weekend of working I finally managed to test it and it works great!

Just a little message to say thank you to the guys at Oculus for a great service and not leaving me out of pocket.


1 REPLY 1

Anonymous
Not applicable
Always good to hear the positive customer support stories!