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Issue with BSOD after switching from Rift to Rift S

Bandara_VR
Explorer
Hi there,

I have an issue that the Rift S is not running on a system of mine on which I used the Rift CV1 before.

System:
Intel NUC 8 i7-8705G 3.1GHz (NUC8I7HNKQC2)
Graphics: Radeon RX Vega M GL
16 GB DDR4-2400 Dual Ram
512 GB Intel NVMe SSD

Rift S:
Firmware 2.2.0

Problem:
After starting the Oculus app, I get the message to setup the Rift S. The first screen showing the connection of the two cables (USB / Displayport) is sometimes show, but latest on the next screen, I get a blue screen. Often, the bluescreen appears already on the first setup screen.

Blue screens:
The blue screens have different error messages:
Stop Code: SYSTEM_SERVICE_EXCEPTION What failed: atikmdag.sys (most common)
Stop Code: BAD_POOL_CALLER
Stop Code: KERNEL_MODE_HEAP_CORRUPTION

What I did:
Besides updating everything (even the BIOS), I tested the Rift again and it still worked.
I tested it with the Oculus Quest (Link Beta) and it worked.
I tested the Rift S on another system (GTX 1080) and it worked. 

What I suspect:
I somehow suspect that either the minimim requirement of the Rift S is higher (even though it is not stated) or the NUC has an issue with the display port connection. Because the as the Rift uses a HDMI, the Rift S uses only DP. I had to use the included adapter to Mini-DP by the way. 

What I need:
A solution how to stop the crashes, as the CV1 is decapricated.

PS: The same issues was discussed in the medium forum but with no solution: (can't post a link in the forums -.-)
2 REPLIES 2

Bandara_VR
Explorer
Just wanted to give an update here after some interaction with the support by Oculus and Intel.
At the end, I had to buy a new system, as obviousely, the Rift S needs a better configuration than the Rift and the Vega M GL is just not capable of handling the Rift S. Not sure about the Vega M GH though. To be sure, I switched to a system with a GTX 1070.

Umpa_PC
Rising Star
Glad to hear you got it sorted - if you consider having to by a new rig - sorting it.
Oculus Rift S - Oculus Quest 128GB
MSI trident 3 7RB-200UK Intel Core i5-7400 3 Ghz x2
MSI GTX 1050 Ti (4GB) & MSI Aero GTX 1060 OC (6GB) & MSI Aero GTX 1070 OC 8GB
16 GB RAM x2, 1TB HDD x2, 1TB SSD x2
Windows 10 Home Edition Version 10.0.18363 Build 18363, Oculus version 17, Quest Version 17
Fan Cooling by Zotac FireStorm - AfterBurner cause me problems.