Just recently bought a Rift s and for some reason it said my USB ports I have on my motherboard aren't compatible. I saw that this can be an issue and oculus recommended high speed USB 3.0 PCI card from inateck. I bought the 7 port one, installed it and the drivers, restarted the computer - the whole deal. Now it wont recognize the Oculus if it's plugged into any of these USB ports on the PCI card. Just shows up when plugged into the one that says it's not compatible on my motherboard. Along with a caution sign it says - "Some of the hardware that powers your USB ports is not compatible: VIA USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)" Before going out and purchasing the PCI card I made sure my VIA USB drivers for that are updated and they still, currently up to the latest driver. The Inateck ports work with other USB 3.0 devices/thumbdrives - but when the Rift S is plugged in it wont show up or is recognized. It also still tells me the error VIA USB 3.0 eXtensible Host Controller - 1.0 (Microsoft). All the USB drivers are up to date. All the other computer specs are just fine. It's just this one issue. I'd very much like for this to work but this has been a real headache. Can you please help? Thank you.
I have a inateck PCIE-Card too, but with the 2 ports and without extra power - just the PCIE-slot. Mine don't have drivers for Win10 so I used the automatically downloaded ones from device manager.
Oculus recommends this card cause it seems to help more people than me. Its seems USB Ports on mainboard can't deliver enought power on some boards.
This week I test a Y-cable too. Test on weekend with an external hub with extra plug for power did't recognize Rift S like in your case.
That stinks man. Yeah I have the 7 port card and have it connected to my power supply so it should get enough juice. I hope they have some kind of fix for this.
My card helped me with the Rift, that is strange. Can you take a look in the device manager what controller is build on your card? I have a Fresco Logic.
For sure this should not happen. The specification of USB 3.0 are standardized. It seems some boards are able to work with the higher load but this is not a excuse. Maybe in future Oculus ship an Y-cable with the Rift or to people like you.
Hi I had a similar problem and was gutted as I got the card oculus themselves recommended. Even though it wasn't plugged into my motherboard or case USB 3 ports I couldn't get it to work until I disabled these ports in the bios. As soon as u did that it started to work. I don't mind losing the motherboard ones as I have loads of USB 2 ones but I hate not having my case ports at the front. At least my rift s works now though. Hope this helps.
I just tried that - the PCI USB isn't being recognized by the Oculus still.
I submitted a ticket for help and I really hope they are able to actually help me right away and it wont be a consistent back and forth of "did you try this or that" over the course of days.
Have you tried completely uninstalling the drivers and then rebooting to let windows install the default ones again? I was having your exact problem when I got my rift s at the weekend. I have the 4 port inateck version but I assume it works the same. Nothing worse than having issues like this when you just wanna be using your new gadget. Hope you get it sorted.
What other host controllers are in device manager? I have a renseas usb 3 extensible host controller and if I do not disable it (killing my other usb 3 ports) my fresco logic card (the one recommended way back when) wont work. Something to look at?
