07-23-2020 06:38 AM
07-23-2020 06:41 AM
07-23-2020 09:40 AM
08-03-2020 09:55 AM
JamesC (Oculus Support)
Aug 2, 2020, 7:15 PM PDT
James
Oculus Support
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Yours sincerely, |
The Oculus Team |
**** This is an automated message. Please don't reply directly to this email. **** |
Hi Kemal, |
We've issued a return merchandise authorisation (RMA) 760016874815386 for your Oculus product. |
Below you'll find the return instructions. Please review everything carefully before sending in your Oculus product. |
Return instructions: |
|
Please allow up to 2-3 working days after we've received your Oculus product for processing. We will notify you when your replacement has been dispatched. |
You have 30 days to return your Oculus product. Let us know if you no longer need to return your Oculus product so that we can cancel your return. |
Please check the instructions provided on your Oculus support ticket on exactly what needs to be returned. |
If these instructions are not followed correctly, it may cause delays with your replacement or refund. If you aren't sure about what you need to return, contact your Oculus Support team member for further details. If you do not have an open ticket with Oculus Support |
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