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My Rift S randomly disconnected and won't reconnect.

Void_Gabe
Honored Guest
My brother was playing a game on the Rift S, then he said the screen suddenly went black, and I couldn't get the PC to connect to the headset. I tried all of the USB 3 ports, as well as making sure that they all worked, I tried reinstalling the Oculus app, and making sure the cord was properly connected to the headset, but so far I haven't gotten any signs of life out of it. Is there anything else I should try to do before I try to return it?
1 REPLY 1

Void_Gabe
Honored Guest
After a lot of investigation, I deduced that the cable going between the headset and the PC was messed up, and it still works if it's bent in a certain position.