I got mine a few days ago. I've tried everything like plug it out wait 10 sec plug back in, the camera settings, usb power settings, checked if everything was in properly, updated everything even got a new 3.0 usb c port and tried but still not working. at start the device was found in home but the headset sensor was stuck for about 5 hours. But now it cant even detect the device. Could anyone please help me.