I just bought a Rift S, and I experienced Guardian setup for a few seconds before the cameras shut off and my screen turned to snow / TV static. After restarting my PC I was actually able to get a visual and completed setting up my playing space, and was greeted by the main menu --- only to see my screen return to snow / TV static again. Does anyone else have this problem with their BRAND NEW RIFT S? I'm hoping this can be fixed or else I will have to return this device and / or hope this problem is resolved...
Just received a new cable from support that was supposed to resolve this issue. The Rift S went to snow in about 15 seconds. Hope this is resolved soon.
wow i didnt even know the cable was removable / replaceable. Guess I'm gonna return mine, hope for the best, and buy again at a later date. After the update, i was so fed up with how much more often i was getting snow or blackouts.
i get the same random static, i tried all the usb port disable power management tricks ect..thought i had it but after a few hours i am back to the random screen static for a spit sec... now im down to making sure no other device is on my b450's usb 3.1 ports and moving from port to port to then running some games for a few hours to see if its fixed. its annoying but works. i did have the stuck in setup the first day i got my rift s but after a quick reboot it completed. now its just that random splt sec static issue witch i hope is just a fw glitch.... msi b450m pro-vdh main board latest m.60 bios. rx580 GPU latest driver 16gb ddr4 3000 ram amd 2nd gen 2600 cpu rift worked flawlessly on the system
I think you should try a USB 3 extension card for PCI-E, this solved this problem for me (for all time it seems). Inateck with two ports does the job. Y-cable for testing is in the way. The Rift S seems to suck to much power out if one port on some mainboards.
Shouldnt have to buy new cards. Rift s is supposed to work out the box with usb 3. Pluss dont think the pci card works for everyone so wouldnt waiste ya money till its a proven fix
I tried everything I could. Power saving options disabled, USB-C adaptor, 2 different PCI-E cards, all USB ports on my motherboard... And this is my 2nd device with the same issue. I'm waiting for a 3rd Rift S...
I had same problem as you and returned it on the 24th of may will be receiving a new unit next week so hopefully that will solve the issue for me.
I hope to hear good news on your replacement. Please keep us informed!
So received new unit today and after trying it I have got snow and lost tracking 3 times in 2 hours of play definately better than the first one but still not what I had hoped for
